Article 1 - PREAMBLE
The purpose of these Terms and Conditions of sales ("General Terms of Sales" or "Terms of Sales") is to set out the respective obligations and responsibilities of CLAS Equipements and the customer, acting within the scope of their professional activity (hereinafter the "Customer"), in their pre-contractual and contractual relations related to the sale of supply(ies) by CLAS Equipements. The term "Supply" can be used in both singular and plural forms and refers to the equipment(s) and product(s) sold by CLAS Equipements, including services or systems. These General Terms of Sales constitute the sole basis for commercial negotiation. They prevail over the Customer's general terms of purchase, except by express, prior, and written agreement from CLAS Equipements. The fact that CLAS Equipements does not raise at a given moment the application of one or more provisions of the Terms of Sales cannot be interpreted as a waiver to raise them later, with CLAS Equipements always being free to demand their strict application. In the event that one or more provisions of these General Terms of Sales are considered invalid by a competent jurisdiction, the other provisions will retain their full effect. In this case, CLAS Equipements will replace, if possible, the void provision with a valid provision that has a similar intent.
Article 2 - GENERAL
The proposals, offers, including those in its printed sales catalog or published on the Internet at www.clas.com, or quotes issued by CLAS Equipements are only valid for the period defined by CLAS Equipements and are governed by these General Terms of Sales, supplemented or amended by any Special Conditions (see below). The Customer remains solely responsible for the use of the Supply, even if information, advice, or diagrams have been provided by CLAS Equipements. When the Supply are resold by the Customer to an end-user ("User"), the Customer guarantees (i) to sell them only to professionals, and (ii) to provide all the information, advice, and diagrams that CLAS Equipements has provided, and (iii) that this resale does not diminish its own advisory obligations. Furthermore, the Customer will ensure that all the obligations imposed on them under these terms will be, at a minimum, transferred to the User so that the latter can benefit from the contractual warranty conditions ("CLAS Warranty" described in these Terms of Sales). In this regard, it is mainly up to the Customer and the User, both being professionals by nature, to check the information, advice, or diagrams provided by CLAS Equipements. In case of doubts, the Customer or the User must contact CLAS Equipements. The absence of a request made to CLAS Equipements using the form available at https://www.clas.com/en/contact-us, under the "Customer Service" section, implies full and complete understanding of the Conditions of Use of the Supply. The Customer must inform the User that in the context of requests to https://www.clas.com/en/contact-us, they must provide a copy of the purchase invoice from the Customer to justify their purchase of the Supply. If CLAS Equipements provides a response to a User following a question and the latter has not provided an invoice, it is expressly agreed that CLAS Equipements' response cannot in any way be considered as implicit recognition of granting rights to that User or extending CLAS Equipements' liability.
When the Customer wishes to purchase Supply according to the economic model called "Dropshipping", i.e., reselling said Supply without managing logistics or storage, the "Specific Dropshipping Conditions" prevail and the provisions of these General Terms of Sales apply as a supplement.
Article 3 - CONTRACT FORMATION
Any order must be placed in writing by the Customer, including by email or electronically from their customer account accessible on the website www.clas.com. In this case, the General Terms of Use (https://www.clas.com/en/terms-of-use) apply in addition to the General Terms of Sales. Every order must accurately mention the exact references of the ordered Supply(ies) and the quantity, or explicitly refer to a quote or pro forma invoice issued by CLAS Equipements without any modification by the Customer. In any case, CLAS Equipements will make its best efforts to send a final order acknowledgment within one (1) business day, which will be the definitive document formalizing the terms of the contract. This acknowledgment can take the form of a letter, email, or fax. In the absence of an order acknowledgment, CLAS Equipements' initial offer will be the contractual basis between the parties, and unless explicitly agreed and signed by the parties, these General Terms of Sales will apply to the contract. The sending or communication by the Customer to CLAS Equipements of a purchase order referring to their terms of purchase or on the back of which the Customer's terms of purchase are printed will not constitute acceptance by CLAS Equipements of these terms. Similarly, and not limited to, incomplete or erroneous information from the Customer could result in errors preventing CLAS Equipements from executing the order, such as delays that cannot be attributed to CLAS Equipements. Certain sales terms involve opening a Customer account, particularly for orders from the online catalog on the website www.clas.com. CLAS Equipements reserves the right not to proceed with a Customer account opening request or not to wish to enter into a contract with the Customer for legitimate personal reasons, such as, but not limited to, lack of credit insurance coverage, misalignment of the Customer's commercial policy with CLAS Equipements' commercial ethics, etc., without the Customer being entitled to any compensation of any kind. The terms herein may be subject to specific terms ("Special Conditions"). These will be proposed by CLAS Equipements, particularly when logging into their Customer account on the website www.clas.com. These Special Conditions will override the present terms on matters such as - Discount Pricing Grids for the Catalog - "Free shipping" terms - Specific payment terms – "Dropshipping," etc. As such, orders by the Customer, particularly from the Customer account, may include these General Terms of Sales supplemented, if necessary, by the Special Conditions.
Article 4 - SUPPLY SUBJECT TO THE GENERAL TERMS OF SALES
The Supply from CLAS Equipements is exhaustively listed in the pre-contractual documents (Catalog, pro forma invoice, etc.) or contractual documents (Acknowledgment of receipt for acceptance, etc.). It is the Customer's responsibility to ensure, considering the characteristics of the Supply, that it meets their needs, particularly in relation to the technical specifications of the Supply published by CLAS Equipements. The Supply is reserved for the field of equipment and technical tools for the automotive and heavy-duty sectors ("Sector"). The Customer must ensure that all material and organizational conditions are met to enable the satisfactory and safe implementation and use of the Supply, such as qualified and trained personnel to use the Supply, an appropriate environment (premises, air conditioning, fluids, protections, etc.). CLAS Equipements, having its registered office in France, ensures that the Supply complies with the laws and regulations in force in France, which the Customer acknowledges and accepts.
As part of the Supply, the terms related to ancillary or complementary installation services ("Services") must be specifically stipulated in the offer, proposal, or the Customer's purchase order to be subject to a service provision.
Article 5 – MODIFICATION AFTER FORMATION OF CONTRACT
Any modification of the offer or the accepted purchase order requested by the Customer, after the formation of the sale ("Contract or Order"), must be expressly accepted by CLAS Equipements in writing with the explicit intention to waive the original terms. Any request for modification of the Contract will not be considered if it is received after the shipment of the Supply. Any request for modification of the Order by the Customer will result in a new proposal from CLAS Equipements. In case of refusal of the modification by CLAS Equipements or disagreement from the Customer on the changes of any nature (technical or financial) related to their modification request, CLAS Equipements will deliver the Supply identified in the initial Order, under the conditions provided therein. No termination, suspension, or cancellation of the Contract by the Customer can occur without the express, prior, and written consent of CLAS Equipements, and under conditions that will compensate it for all harmful consequences.
Article 6 - PRICE – PAYMENT TERMS
Unless expressly stated otherwise in the Order, the prices of the Supply sold are those listed in the catalog or price list in effect on the day of the Order and/or, if applicable, in the specific commercial proposal sent to the Customer, for the duration indicated on either of these documents. These prices are firm and definitive at those dates. They are expressed in Euros, net and excluding taxes (excluding VAT). This price is quoted on an ex-Works basis (EXW - ex-works – Incoterm ICC 2010) at the CLAS Equipements' premises with appropriate standard packaging. In any case, they do not include possible loading and unloading fees, transportation costs, customs duties, and insurance, which remain the responsibility of the Customer. Any different specific request, especially for sales outside metropolitan France, must be the subject of a specific written derogatory offer from CLAS Equipements, but in all cases, any customs duties and insurance costs will remain the responsibility of the Customer. CLAS Equipements reserves the right to modify its prices at any time with thirty (30) calendar days' notice. Invoices are payable by the due date indicated on the invoice and/or in the commercial proposal. Contracts concluded between CLAS Equipements and a company with its registered office in metropolitan France, with delivery of the Supply within metropolitan France, shall be settled by bank transfer or bank check within thirty (30) days from the end of the month following the delivery of the Supply and/or the completion of the service by CLAS Equipements. Contracts concluded between CLAS Equipements and a company with its registered office outside metropolitan France, with delivery of the Supply outside metropolitan France, shall be invoiced before the delivery of the Supply, and this invoice must be fully paid before CLAS Equipements notifies the Customer of the availability of the said Supply. These terms apply regardless of the chosen Incoterm. Any other payment terms must be agreed upon in advance and in writing between CLAS Equipements and the Customer. Payment deadlines cannot be delayed, and the Customer agrees not to apply any offsets or withholdings without the express, prior, and written consent of CLAS Equipements. CLAS Equipements reserves the right to demand payment for the Supply at the time of the Order (cash payment) if the Customer's financial situation justifies it, or if the Customer has not paid all or part of the price of a previous Order, or if no guarantee of payment has been given by the Customer. In case of refusal by the Customer of these payment terms without sufficient guarantee proposed by the latter, CLAS Equipements may, as a matter of right, decline to engage and therefore not contract. In fact, no agreement of will shall intervene between the parties. Thus, no Supply shall be delivered without the Customer being able to claim any compensation, of any kind whatsoever. CLAS Equipements publishes its printed catalog once a year and therefore the Supply could undergo variations (i) in exchange rates as well as (ii) customs and transit fees, borne by CLAS Equipements. Consequently, CLAS Equipements reserves the right to pass on these costs to the selling price of the Supply in its offers. Before any acceptance, the Customer will be informed. Likewise, in the event of a change in unforeseeable circumstances at the time of the conclusion of the Contract, if subsequent variations render performance excessively onerous for CLAS Equipements to the extent that it would not have accepted to assume the risk to that point, CLAS Equipements may request a renegotiation of the Contract from the Customer. In the event of refusal or failure of the renegotiation, the parties may agree to the resolution of the Contract on the date and terms that they determine or jointly request a judge to adjust it. In the absence of an agreement within a reasonable time, the judge may, at the request of a party, revise the Contract or terminate it, on the date and terms set by it. The parties expressly agree that the non-payment by its due date of any payment term will result without prior notice and automatically (i) in the immediate payment obligation of any other invoice due or not due, even if it has given rise to the creation of a draft, and (ii), at the free discretion of CLAS Equipements, either the suspension of deliveries or the advance payment of any order in progress. CLAS Equipements reserves the possibility, in the event of non-payment by the Customer and after a formal notice has remained without effect for thirty (30) days, to terminate the non-executed Orders. Any unpaid VAT amount due will also result in payment by a Customer whose registered office is located in France for a flat-rate compensation for recovery costs in the amount of forty (40) euros and late penalties equal to the rate applied by the European Central Bank (ECB) increased by ten (10) percentage points. Once the registered office of the Customer is outside France, any unpaid amount due will result in payment by the Customer for a flat-rate compensation for recovery costs of one hundred (100) euros, not to mention penalties as indicated above. The reference rate of the ECB is that applicable on January 1st for the first half of a calendar year and on July 1st for the second half of a calendar year. These penalties are payable automatically and will be debited to the Customer's account.
Article 7 - DELIVERY - TRANSFER OF RISK
The delivery of the Supply will take place according to the terms set forth in the proposal from CLAS Equipements and as per Article 6 herein. Therefore, once the delivery is made in accordance with the terms of Article 6 (Ex-Works), the Customer acknowledges that it is the responsibility of the carrier to ensure the transport of the Supply. Consequently, the Customer has no recourse against CLAS Equipements in the event of non-delivery of the Supply and/or damage to the Supply during transport. If the Customer does not pick up the Supply within thirty (30) days following the dispatch of a notice of availability of the Supply, storage and handling fees may be charged to the Customer.
If the parties have expressly deviated from the terms of Article 6 and CLAS Equipements agrees to handle the delivery, delivery times are provided as indicative only and without guarantee, regardless of the Incoterm chosen. Exceeding these deadlines does not entitle the Customer to any retention or compensation against CLAS Equipements. In case of delay exceeding 4 weeks within metropolitan France, and 8 weeks outside metropolitan France, the Customer may request cancellation (resolution) of the Order. Any deposits already paid will then be refunded by CLAS Equipements without interest. It is understood that deliveries outside metropolitan France may be made in installments. In this case, the Customer's acceptance of these terms implies that they cannot request the resolution of the Order, as they have accepted alternative terms with all the consequences that may arise.
The specified delivery deadlines are also automatically suspended by any event beyond CLAS Equipements' control, particularly in cases of force majeure as defined in Article 8 of these terms, which result in delaying delivery. CLAS Equipements shall not be liable for any delay or suspension in the delivery of the Supply. From the moment the Customer takes possession of the Supply, the risks of loss and deterioration are transferred to the Customer, with the Supply traveling to the Customer's risk and peril. In any case, delivery within the deadline can only occur if the Customer has fulfilled all its obligations towards CLAS Equipements.
Article 8 - FORCE MAJEURE
Upon the occurrence of a case of force majeure (unforeseeable, irresistible and external event), CLAS Equipements reserves the right to suspend, in whole or in part, the execution of orders, until the said case of force majeure has ceased. For the purposes of these General Terms of Sales, "Force Majeure" shall mean (i) any event as defined by law and/or case law, and (ii) any of the following events: total or partial strikes impeding the proper operation of CLAS Equipements or that of one of its suppliers, subcontractors or carriers, as well as interruptions in transport, energy supply, raw materials or spare parts.
Article 9 - RESERVATION OF TITLE
The transfer of ownership of the Supply from CLAS Equipements to the Customer is conditional upon full payment of the principal price, fees, and interest. The Customer agrees (i) not to transform, incorporate, or assemble the Supply before its full payment, and (ii) not to sell or pledge the Supply until ownership has been transferred. The Customer must immediately inform CLAS Equipements of any seizure, requisition, or confiscation of the Supply for the benefit of a third party, and inform the third-party creditor of the existence of this retention of title clause in favor of CLAS Equipements.
In case of non-payment of the full price, fees, and interest by the due date, CLAS Equipements may (i) demand at any time the return of the sold Supply, at the expense and risk of the Customer, and (ii) declare the sale automatically terminated, upon simple written notification sent by any means, without further formality or notice, without prejudice to any damages that may be claimed by CLAS Equipements. In this case, the Customer hereby authorizes CLAS Equipements and its carrier to enter during business hours the premises where the Supply is located, to remove it. In this context, the Customer undertakes to ensure that all Supply acquired from CLAS Equipements are easily identifiable in its premises.
These provisions do not affect the transfer of the risks of loss and deterioration of the Supply under the conditions of Article 7 of these General Terms of Sales. Subject to applicable legislative provisions, in the event of commencement of safeguards, reorganization, or liquidation proceedings, ongoing orders will be automatically terminated, and CLAS Equipements reserves the right to reclaim the Supply in stock with the Customer. In the event of the return of the Supply under this article, any sums paid and constituting partial payment for the Supply will be retained by CLAS Equipements as compensation.
Article 10 - CONTRACTUAL WARRANTY
This contractual warranty ("CLAS Warranty") applies only to the Supply sold by CLAS Equipements to the Customer, who may transfer it to the User provided that the Customer complies with or requests the User to comply with the following conditions. The CLAS Warranty applies to the User only under the condition that the User: (i) is a professional in the Sector, (ii) is able to demonstrate that the Supply for which the CLAS Warranty is requested to have indeed been invoiced by a Customer of CLAS Equipements. These specific conditions for the User are cumulative with the other terms of the CLAS Warranty below.
Each Supply from CLAS Equipements bears an icon indicating the duration of the contractual warranty ("NO", 2, 3, 4, 5 years, etc.). This information is available on the website www.clas.com as well as in the printed CLAS Equipements catalog. The warranty period is limited to the time indicated by the CLAS Warranty icon from the date of delivery to the User by CLAS Equipements or the Customer. Supply identified as consumables by the "NO" icon are excluded from any warranty.
10.1 Covered non-conformity
Under the "CLAS Warranty," CLAS Equipements warrants the delivered Supply against non-conformity arising from a defect in the Supply within the limits of the technical and contractual specifications of the Supply and within the following provisions. The commitment of the CLAS Warranty applies solely to the Supply, the subject of the contract, and excluding Supply that CLAS Equipements may deliver but not invoice to the Customer. Once such Supply has been sold by the User to a third party, CLAS Equipements will no longer provide any CLAS Warranty for the Supply.
CLAS Equipements will determine the terms of application of the CLAS Warranty, including repair or replacement of the Supply. Repair or replacement will in no way extend the initial duration provided by the CLAS Warranty. The CLAS Warranty takes effect on the date of possession by either the Customer or the User, depending on who makes the request. The CLAS Warranty will not apply in cases of: - anomalies arising from or caused totally or partially by products or parts used by the Customer/User with the Supply, - the intervention of a third party on the Supply sold by CLAS Equipements, - anomalies due to fortuitous events or force majeure, as well as for replacements or repairs resulting from accidents, abrasion, corrosion, normal wear and tear of the Supply, deterioration resulting from negligence, lack of supervision or maintenance, and faulty use of the Supply, - use under abnormal conditions or for operations and/or with elements not provided for, lack of qualification or experience of personnel, - improper storage conditions of the delivered Supply, - defective installation or installation not in accordance with best practices (poor connection, defective power supply) of Supply.
10.2 - Customer obligations
The implementation of the CLAS Warranty requires the Customer/User to provide all necessary elements to CLAS Equipements to assess the nature and root cause of the non-conformity covered by CLAS Warranty. The Customer must provide documented written evidence to justify the reality of the non-conformity. Failure to provide such evidence within 3 calendar months from the initial request to activate the CLAS Warranty will result in the termination of CLAS Warranty.
Furthermore, CLAS Equipements reserves the right to refuse the implementation of the CLAS Warranty in case of non-payment by the Customer of all or part of an Order. The Customer will handle User requests in this regard, and CLAS Equipements will be entitled to seek compensation from the Customer if User requests cause it harm.
The implementation of this contractual warranty implies that any return must be expressly agreed upon in advance and in writing by CLAS Equipements, and the return will be at the Customer's sole expense. Any costs incurred by CLAS Equipements to confirm warranty coverage that ultimately fall outside the warranty will be borne by the Customer/User.
The Customer is required to inspect the condition and quantity of the delivered Supply upon receipt. In this context, the Customer must inform CLAS Equipements within forty-eight (48) hours of receipt of the Supply by the Customer of any detailed reservations. After this mandatory period, no claims of any kind related to apparent non-conformities will be accepted by CLAS Equipements. It is the Customer's responsibility to manage User requests based on these minimum terms and to implement these terms with the User.
10.3 Damages - Compensation
The CLAS Equipements contractual warranty is strictly limited to the obligations defined above, and it is expressly agreed that CLAS Equipements shall not be liable for any other compensation for any reason whatsoever, such as damages or compensation of any kind.
Article 11 - OTHER WARRANTIES
CLAS Equipements undertakes to warrant the Supply, in addition to the CLAS Warranty set forth in Article 10, only for any legal warranties applicable by law in accordance with the terms of Article 16.
Article 12 - LIABILITY
Article 12.1 – Liability related to Supply
CLAS Equipements has a general safety obligation in accordance with DIRECTIVE 2001/95/EC on general product safety and Articles L421-1 to L423-4 of the French Consumer Code.
In this context, CLAS Equipements provides the Supply with an instruction notice. The Customer is required to ensure compliance with it and must therefore read it thoroughly and carefully to ensure understanding. Subsequently, the Customer must ensure that the necessary means are available to its Users. The Customer will assume full responsibility for the consequences resulting from the use of the Supply that does not comply with the intended use for the Sector. Consequently, failure to follow these instructions releases CLAS Equipements from any liability and fully and entirely places the responsibility on the Customer.
Furthermore, when the Supply must comply with local standards at the place of use, especially for safety, other than a French or European technical standard to which CLAS Equipements declares compliance, the Customer will assume all resulting consequences, and CLAS Equipements shall not be held liable for incidents occurring in non-compliance with applicable standards. The Customer guarantees CLAS Equipements for all consequences that may result from its own omissions or negligence.
In no case shall CLAS Equipements be liable for indirect and/or immaterial damages, whether consequential or not, resulting from the performance of its obligations under the Contract, such as, but not limited to, loss of income, loss of revenue, loss of profit, loss of operations, any business disruption, with the Customer and its insurer waiving any recourse against CLAS Equipements and its insurers in this respect. The total and cumulative liability of CLAS Equipements shall not exceed, in any case, the total amount received by CLAS Equipements under the concerned order or contract.
In the event of CLAS Equipements’ liability being invoked, particularly in the aforementioned cases, the Customer shall be required to indemnify CLAS Equipements for all resulting damages suffered.
Article 12.2 – Liability related to Services
CLAS Equipements accepts no liability for any damage, loss or injury resulting from the use of the Services by the Customer, except in the case of proven gross negligence on the part of CLAS Equipements.
In no event will CLAS Equipements be liable for any indirect and/or consequential or non-consequential damages arising from the performance of its obligations under the Services, including any delay in the performance of the Services. Such damages include, but are not limited to, loss of revenue, loss of sales, loss of profits, as well as any business disruption of any nature whatsoever. The Customer and its insurer, for which it is the guarantor, waive any recourse against CLAS Equipements and/or its insurers for such damages.
In any event, if CLAS Equipements is held liable, the total and cumulative liability of CLAS Equipements shall in no case exceed the total amount invoiced by CLAS Equipements for the provision of the Services concerned.
Article 12.3 - Extended producer responsibility (EPR)
The unique identifier FR028226_05DYXR, certifying registration in the producers' register for the WEEE sector, has been assigned by ADEME to CLAS Equipements in accordance with Article L.541-10-13 of the French Environmental Code. This identifier attests to its compliance with the obligation to register in the register of Electrical and Electronic Equipment producers and to the fulfillment of its market placement declarations with Ecosystem.
Article 13 - INTELLECTUAL PROPERTY
Quotations, proposals, catalogs, and generally all documents provided or sent by CLAS Equipements to the Customer, as well as the related intellectual property rights, are and remain the exclusive property of CLAS Equipements or are under third-party license rights, even if the Customer has been asked to contribute to the costs. All these documents must not be reproduced without the prior written authorization of CLAS Equipements. This provision survives the expiration of the Order or Contract. It is understood that the Customer will not have any intellectual property rights related to the Supply unless expressly agreed in writing by CLAS Equipements. The Customer guarantees that the User will hold CLAS Equipements harmless from any claims of infringement that may be brought against it due to the joint use of the Supply with another product that together constitutes an infringement of third-party intellectual property rights. Additionally, the Customer will indemnify CLAS Equipements for all harmful consequences resulting from this situation.
Article 14 - TRANSFER
The Contract is concluded intuitu personae in relation to the Customer and cannot be transferred without the express, prior and written agreement of CLAS Equipements.
Article 15 - PERSONAL DATA
Provisions related to privacy and the retention of personal data are subject to the CLAS Equipements Privacy Policy and the specific GDPR Conditions of CLAS Equipements. As a reminder, the management of personal data by CLAS Equipements is subject to Law No. 78-17 of January 6, 1978, known as ‘Loi informatique, fichiers et libertés ", as amended by an Ordinance dated December 12, 2018, accompanied by a Decree dated May 29, 2019, and subsequently incorporated into the PACTE Law dated May 23, 2019, thereby integrating the General Data Protection Regulation (GDPR) of May 18, 2018.
Article 16 - APPLICABLE LAW - COMPETENT JURISDICTION
By express agreement between the parties, these General Terms and Conditions of Sales are governed: (1) between CLAS Equipements and the Customer whose registered office is in France, by French Law, and, as a supplementary provision, by the Vienna Convention on the International Sale of Goods, or, (2) between CLAS Equipements and the Customer whose registered office is outside France, by Swiss Law, and, as a supplementary provision, by the Vienna Convention on the International Sale of Goods These conditions are written in French. Should they be translated into one or more languages, and in the event of contradiction or discrepancy between the French version and the translation, the French version shall prevail over the translated version. All disputes arising out of or in connection with these Terms and Conditions whether concerning its validity, interpretation, performance, termination, consequences or any other matter, shall be submitted to :
(1) if the Customer's registered office is located in France, to the competent jurisdiction of CLAS Equipements' registered office, i.e. Chambéry (France).
(2) if the Customer's registered office is located outside France, by arbitration in accordance with the Swiss Rules of International Arbitration of the Swiss Chambers' Arbitration Institution in force on the date on which the notice of arbitration is filed in accordance with these Rules.
- The number of referee(s) is fixed at one;
- The seat of arbitration shall be Geneva (Switzerland);
- Arbitration will be conducted in French.
- The Respondent shall submit to the Secretariat a reply to the Notice of Arbitration, together with any counterclaim or set-off, within fifteen (15) days of the date on which it received the Notice of Arbitration. The time limit for appointing an arbitrator shall be fifteen (15) days. If circumstances warrant, the Court may modify these time limits. The accelerated procedure will apply and the dispute will be decided solely on the basis of documents.
- The parties may also decide at any time to submit their dispute to mediation in accordance with the Swiss Rules of Commercial Mediation of the Swiss Chambers' Arbitration Institution.
SEPTEMBER 2024 VERSION